ReviewX believes in user flexibility. We have introduced a requested features from our valued customer. Now you can add review from the dashboard for products, custom posts, as admin, existing users, or anonymous.
Use Case: People are not always willing to give review, some times they dont have the time, so as a trust customer you can give review for the product on behalf of that customer.
Add Reviews From the Backend For Custom Posts.
Manually review adding is not only applicable for products, but also for different custom posts. As ReviewX has an awesome feature for custom posts, where you can set different criteria for different categories of the custom posts, so the manual review add will be according to that.
Other improvements
In every version, We improve and add features that will help our customers and users. We got a few bug reports from our community, and we addressed all of them and fixed them.
One more thing! Celebrating 5K+ Active installation:
We are running a FLAT 30% Discount for ReviewX Pro. Buy now before the offer ends!
With the emergence of online platforms, customers can share their experiences with the world in just a few clicks. Customer reviews are an essential part of online branding and marketing. They help build trust and loyalty and typically describe what sets your products apart from others.
Importance Of Customer Reviews
Product reviews are one of the most useful ways to eliminate customer’s confusion regarding a product. Multiple studies and surveys have shown the power of customer reviews. According to BrightLocal, 97% of consumers looked online for local business reviews in 2017. This number already says a lot about the importance of customer reviews and their impact on buying decisions.
According to Invesp, 90% of the consumers read online reviews before making a purchase and 72% of the consumers will be prompted to take an action after reading positive reviews.90% of customers say buying decisions are influenced by online reviews. – Marketing Land, 2013
Reviews become even more important in the absence of the ability to ‘test’ products prior to purchasing online. Means there is no ‘test drive’ or trial before purchase. ???? But your previous customer can be a proof for new customer with their honest review.
How to Manage Customer Reviews In A Easy Way?
When a customer leaves a review for the product, he is helping others understand what they can expect from the product, how it actually looks like, how is it performing, what are the flaws, what are the pros, and much more.
Criteria-Based Customer Reviews: Allow Customer To Share Reviews In Different Ways
Give your customer flexibility to leave a review based on specific criteria rather than a classic average rating. Like you have an online shop for dresses, you can set some specific criteria [e.g. color, size, delivery time, price etc] for your product review. Now if someone is happy with your product she/he can give a good rating in that criteria, but if he is not satisfied with delivery time, then he can express that by giving a poor rating on delivery.
Verified Badge:
Honest customer reviews from real customers can help customers feel more secure they are making the right choice, as they can read the good and bad points of each product. Now how can you define the real customer? A verified purchase badge can prove that the customer really bought from your store.
Visual Attachments:
Photo & Video can be particularly helpful to your customers, as they show what the product looks like in real life and allow customers to explain their opinions in more detail. Honestly with some customer dont bother to read the text review rather to see the actual photo/video of the product.
Review Reminder Email:
Power of personalization plays a vital role in business. How can you personalize your review requests, a review reminder email is the tool in this personal communication. You can send it to your specific customer to give a product review. Automated reminder email with specific schedule can make the process easy for you as a store owner.
Respond to Review:
Communicating to your customer is also a good practice for customer retention. Respond to review and also habitually thank every reviewer. Your time is valuable, and so is your customers, so make sure you’re giving thanks to your customers for their review — even the negative one. Without being defensive, to come to a resolution with your customer and take a lesson from this situation.
Set Rules For Review Approval:
Just like most of the other things, reviews can be harmful too! Spammers are everywhere as well as some customers may give the wrong reviews without even understanding it or before asking for support. So, set rules for review approval for your site administrators or customer service team. If the review is libelous or uses obscene language, you can moderate or block it.
Brands will obviously try to highlight every feature of the product in the best way possible, but it’s the customers who will give honest feedback on the product. So undoubtedly product review can be a great tool if you can manage them efficiently.
If you are an online store owner which is powered by WooCommerce, a perfect solution can be ReviewX which will let you follow all these practices without any efforts.
ReviewX offers automated mail notifications to customers for leaving a review along with Multiple photos, video attachment options with the review, verified badge for the customer, social share option, and much more.
ReviewX offers Divi Builder Module to showcase your review collections with full designing flexibility. Using ‘ReviewX Woo Review’ each element of review information is designable.
Use Case: Divi Builder provides several modules to design website and shop, now with ReviewX Woo Review, you can design each element of the product review, like review statistics, graph, review form, review & ratings etc. Give a professional look to your single product page by designing each elements of Reviews,
‘ReviewX Woo Review Tabs’ Divi Builder Module
ReviewX also offers ReviewX Woo Review Tabs to showcase your review with tabs options, you can select WooCommerce tabs with review collections with full designing flexibility. Using ‘ReviewX Woo Review Tabs’ each element of review information is designable.
Use Case: With ReviewX Woo ReviewTabs, you can add WooCommerce tabs along with review and design each element of the product review, like review statistics, graph, review form, review & ratings etc.
Other improvements
ReviewX is compatible with Porto Theme latest version.
In every version, We improve and add features that will help our customers and users. We got a few bug reports from our community, and we addressed all of them and fixed them.
One more thing! Celebrating 4K+ Active installation:
We are running a FLAT 30% Discount for ReviewX Pro. Buy now before the offer ends!
Fix: Status value from the overview tab from the plugin dashboard
Fix: Added the missing attribute for [rvx-woo-reviews] shortcode
Fix: My orders > review submission form is customizable using Customizer
Tooltip on Rating Graph and Filter Based on Rating Graph Value.
ReviewX introduced another excellent feature on classic star rating. Tooltip will available on hover of rating graph with number of review is given on that value.
You can also filter the reviews based on the rating graph value. Just click on the rating graph, the review will show based on that filter
Use cases:
This tooltip feature helps your customer to get the idea about the number of reviews on different rating graphs.
The filter option based on different rating graph will give a better user experience to your customer, like they can now sort the reviews based on ratings.
Settings to Enable/Disable Each Review Filter
ReviewX gives you more flexibility in filter option. Now you can set your each filter item by your own choice. To show the filter items [ like photo review, video review, top, low, text etc] you just need to check the items.
Go to WordPress Dashboard > ReviewX > WC Quick Setup > Settings > Enable filters.
Use Case:
Now it’s your freedom which option you want to show on the filter. Like if you do not want the ‘Low Rated’ option on the filter, then you just uncheck the option.
Settings to Disable Default Product Schema
WooCommerce provides rich snippets as it default feature. That means if you use WooCommerce then your product schema will be available in Google search.
But, what if you do not want to use this default feature of WooCommerce. ReviewX offers a settings where you can disable the product schema feature of WooCommerce.
Go to WordPress Dashboard > ReviewX > WC Quick Setup > Settings > enable the switch of Disable Default Product Schema
Use Case:
In some circumstance, like you are running a special offer, and you do not want to display the product price in Google search, then you can disable the schema. Because in Google search it will display all the product related information if schema is enabled.
Other improvements
ReviewX is now compatible with another two popular plugin EWWW image optimizer and WP Rocket.
In every version, We improve and add features that will help our customers and users. We got a few bug reports from our community, and we addressed all of them and fixed them.
One more thing!
We are running a holiday FLAT 40% Discount for ReviewX Pro. Buy now before the offer ends!
ReviewX offers the Elementor widget to showcase your WooCommerce reviews collections with full designing flexibility. Using ‘ReviewX Product Data Tabs’ each element of review information is designable.
Let’s see how we can use ‘ReviewX product data tabs’ by following the steps below:
Step 1: To use ‘ReviewX Product Data Tabs’ for Elementor, you need to create a template for a single product page. Creating a template is a premium feature of Elementor.
Process of creating template : Template > Theme Builder > Add New Template > Choose Template for Single Product Page > Name the Template.
Step 2: Search the widget ‘ReviewX Product Data Tabs’ in the search bar, and drag n drop to the page.
Step 3: As ‘ReviewX’ comes with two different template styles, and at first select a template design you want to edit.
Step 4: Average Rating Section from ‘Review Statistics’ Average Rating & Highest Rating Color, Typography, etc can be changed from here.
Star Rating Color, Size, Average Rating Typography can also be edited from this section.
Recommendation Section: Set Recommendation Number, Text Color, Typography from this section.
Step 5: Graph of Review Criteria Select graph style from the drop-down, based on graph design selection the elements of the graph can be edited, like Criteria Name, Typography, Progress-bar Background Color, Text Color, Text Typography, etc.
Step 6. Filtering Bar tab Whole filtering bar elements can be edited from here, like Dropdown Background Color, Filter Background Color, Dropdown Box-shadow, Text Color, Typography, Filter Background Color, Text Color, etc.
Step 7. Review Item Reviewer Information: review related information and elements like Reviewer Name Color, Avatar Border Color, etc can be changed under the review item tabs.
Main Content: Star Rating Color, Star Rating Size, Typography, Review Title, Review Contents, etc can also be edited from here.
Meta Information: Review Date Color, Review Date Typography, Verified Badge Typography, Verified Badge Icon Color, Helpful button color, etc can be changed from here.
Review Attachment & Review Background: review Attachment Position & Review Background Color can be set from here.
Step 8. Review Form Under the Review Form tab, different rating styles can be selected, with Rating Icon Color, Rating Icon Size, Recommendation Icon Color, Submit Button Typography, Submit Button Background Color & Radius can be edited.
Hopefully, you understand the way of advancing your WooCommerce review section using the Elementor widget.
ReviewX always prefers the user’s flexibility. From the ReviewX review reminder email now, your customer can be auto-logged into your site while clicking on the reminder email’s review link.
Use cases:
This features helps you to get more chance to get a review from your customer, as they do not need to login their account on your site. Just click on the link and he will be redirected to the respective pages.
Settings to Enable/Disable ‘Create Automatic Unsubscribe Page’
ReviewX creates an unsubscribe page upon activation of the plugin. Now you can disable it from settings.
Use Case:
if you are a valued user of ReviewX who does not want that automatically created unsubscribe page on your site, then we have introduced an option.
Consent for uploading attachment & submit a review
To add consent for GDPR compliance, ReviewX added an option on the settings. If you enable the settings, then your customer will get a mandatory checkbox in the review form.
Other improvements
In every version, We improve and add features that will help our customers and users. We got a few bug reports from our community, and we addressed all of them and fixed them.
One more thing!
We are running a holiday FLAT 40% Discount for ReviewX Pro. Buy now before the offer ends!