ReviewX offers you to ‘add review reply’ to your customer’s reviews. This feature can help you to increase trust and get more genuine feedback from customers.
You might need to reply quickly to your customer’s inquiry or you want to thank them for their purchase. For this reason, ReviewX gives you a reply button so that you can add an admin reply to any WooCommerce review. You can also edit or delete your reply whenever you want.
This is how you can easily reply to your reviewers as an admin using ReviewX.
Need assistance? Feel free to reach out to our dedicated support team and join our Facebook Community for more updates.
Currently the customer does not receive an email when I reply as admin. The customer should receive an email. Is this a feature that is planned for the future?
Hi Philipp, this the sure thing will have in the coming days. As soon as we release this feature, we’ll let you know. Thanks for being with ReviewX.